1. Information We Collect
We collect only the information needed to provide our services and ensure a smooth shopping experience. This may include:
- Personal details: Name, address, phone number, and email.
- Payment details: Credit or debit card information and billing data (processed securely by trusted third-party providers).
- Order details: Product preferences, order history, and delivery information.
- Website usage data: IP address, browser type, device type, and browsing activity (via cookies and similar technologies).
We collect this information in compliance with applicable data protection laws and never request more data than necessary.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order fulfillment: Process payments, confirm orders, and arrange deliveries.
- Customer support: Answer questions, provide updates, and resolve issues quickly.
- Service improvements: Analyze browsing and shopping behavior to enhance our website and services.
- Marketing (opt-in): Send promotions, newsletters, or updates only if you have subscribed.
- Legal compliance: Meet regulatory requirements and prevent fraud.
We never sell, rent, or trade your personal data. Information is shared only with trusted service providers (such as shipping partners and payment processors) or when required by law.
3. Data Security
We protect your personal information using industry-standard safeguards, including:
- Secure servers for storing customer records.
- SSL encryption for safe data transmission.
- Firewalls and monitoring systems to block unauthorized access.
- Regular system updates and security reviews.
These measures reduce risks and help us keep your data safe.
4. Cookies and Tracking
Our website uses cookies to improve your experience. Cookies allow us to:
- Remember your preferences, such as language and currency.
- Analyze site activity to improve content and navigation.
- Provide essential features, including shopping cart functionality.
You can disable cookies in your browser settings. However, some site features may not work properly without them.
👉 We do not use cookies for third-party advertising or tracking across external websites.
5. Data Retention
We keep your data only as long as necessary for:
- Completing orders and providing customer support.
- Meeting legal and regulatory obligations.
When your data is no longer required, we securely delete it.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your personal data, where legally permitted.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at [email protected].
7. Sharing Information with Third Parties
We may share information only when necessary, for example:
- Service providers: To process payments, deliver orders, and improve our services.
- Legal authorities: When required by law, regulation, or a court order.
All third parties must protect your information and use it only for the agreed purpose.
8. Changes to This Policy
We may update this Privacy Policy to reflect business changes or new legal requirements. Updates will be posted on this page. For significant changes, we will notify customers directly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (+1) 727-334-5006
- Hours: 7 AM – 5 PM (Monday – Saturday)
- Address: 1664 Maizefield Ln, Fuquay-Varina, NC 27526, United States
We are committed to protecting your privacy and earning your trust.