- Information We Collect
We collect personal information through our website, during order processing, and through customer interactions. The types of data we may collect include:
Personal Information: Name, address, phone number, email address.
Payment Information: Credit/debit card details and billing information.
Order Information: Product preferences, order history, and delivery details.
Website Usage Information: IP address, browser type, device type, and browsing behavior through cookies and similar technologies.
- How We Use Your Information
We collect and use your information for the following purposes:
Order Fulfillment: To process and deliver your orders, including payment verification and shipping.
Customer Service: To respond to your inquiries, resolve issues, and provide updates on your order.
Product and Service Enhancements: To analyze customer preferences and improve our offerings.
Marketing Communications: To send promotional materials, discounts, and updates (only if you opt-in to receive these).
Legal Compliance: To comply with legal and regulatory obligations, including fraud prevention.
We do not sell, rent, or share your personal information with third parties, except as necessary to provide services (e.g., shipping providers or payment processors) or as required by law.
- Data Security
We take data security seriously and implement robust measures to protect your personal information from unauthorized access, use, or disclosure. These include:
Secure servers to store customer data.
Encryption protocols to safeguard sensitive information during transmission (e.g., SSL).
Firewalls to prevent unauthorized access to our systems.
Regular monitoring and updates to our security practices.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather insights into website usage. Cookies are small text files stored on your device that help us:
Remember your preferences (e.g., language or currency).
Track website activity to optimize functionality and content.
Enable features like shopping cart functionality.
You may choose to disable cookies in your browser settings. However, this may limit certain features and functionalities of our website.
- Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. - Your Rights
As a customer, you have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected].
- Sharing Information with Third Parties
We may share your information with trusted third parties under the following circumstances:
Service Providers: For order fulfillment (e.g., shipping carriers, payment processors).
Legal Requirements: If required by law or to protect the rights, property, or safety of our company, customers, or others.
All third parties are contractually obligated to protect your information and use it solely for the intended purpose.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The most recent version will always be available on our website, and significant changes will be communicated to customers. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
We value the trust you place in Dassent and are dedicated to protecting your privacy.