Accepted Payment Methods
We accept a variety of payment methods to provide convenience and flexibility for our customers. These include:
- Major Credit and Debit Cards: Visa, Mastercard, American Express, and Discover.
- PayPal: Allows secure payments via linked bank accounts or credit cards.
- Other Methods: For customers in specific regions, we may accept localized payment options such as Sofort (EU countries) and GiroPay (Germany).
By selecting a payment method at checkout, you confirm that:
- You are authorized to use the chosen payment method.
- All information provided for payment is accurate, complete, and up-to-date.
Billing Process
- Immediate Payment Processing:
Payment is processed at the time your order is placed to ensure timely fulfillment of your order. Once payment is successfully processed, you will receive a confirmation email with your order details. - Payment Verification:
All transactions are subject to verification to prevent fraud and ensure security. If an issue arises during payment processing (e.g., incorrect card information or payment rejection), we will notify you promptly. - Order Cancellation Due to Payment Issues:
In the event we are unable to process your payment after reasonable attempts to resolve the issue, we reserve the right to cancel your order. You will be notified of the cancellation and provided with further instructions, if applicable.
Refunds and Disputes
For information regarding refunds or billing disputes, please refer to our Return & Refund Policy. Refunds are processed through the original payment method used during purchase.
Changes to Payment Terms
We reserve the right to update or modify these payment terms to improve our services or comply with legal and regulatory requirements. Changes to these terms will take effect immediately upon being posted on our website. Customers are encouraged to review these terms periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns regarding our billing terms, please contact our customer service team at [email protected]. We are committed to assisting you and providing the necessary clarifications.